Delba J. Pena DDS PC

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Reviews about Delba J. Pena DDS PC

• Espy Galvan
  ★ ☆ ☆ ☆ ☆
  Unfortunately I would never recommend anyone to this office. Nothing personal to the Drs or team (sad enough I didn’t make it that far to meet anyone). Our 1st appointment there was a joke we waited for 1hr 20min before we left because I had to work( I was on time for our appointment)front desk team ...no personality no one greeted us or said hello you just walk up say you have an appt and they ask name? Ok here’s some paperwork.... Rescheduled for 2 weeks later at 10am, my boys did not go to school that morning for our scheduled appt. We walk in and I ask her if she could tell us if they’re running on time?, she tells me there’s 5 charts ahead of me so maybe an hour! An appt to me means a reserved time for the Dr. to see me. At this point I’m upset and I ask her how is it that I rescheduled last time because of this, didn’t take my kids that morning to school because I had made an appt. what are the appointments for then? So you just book and see them whenever you can? She said yes basically we book the schedule and unless ur the first one here we are never on time. That’s how it is. I mean jaw dropping. We got up and walked out and asked to please be removed from their schedule. Enough said. They need practice managemt for sure. It’s a shame really. I’m sure everyone’s nice and great but first impressions say a lot and I just can’t imagine what it’s like once you’re actually in the back in a room. Appointments don’t mean schmit.
• Joe Carusone
  ★ ★ ★ ★ ★
  As someone who heavily is into reviews I was not sure why they only have 3 stars. By far the most hygienic and friendly dentist office I have seen in my 48 years on earth. The staff are very friendly and reassuring. Dr Pena is amazing. She listened to what my concerns were and addressed them with care and compassion. The only reason I can think for a low review would be the wait time. That said I would strongly recommend Dr Pena and her staff. I have found my Dentist for life. Thank You Dr Pena and staff. Best Regards. Joe

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