Mercedes-Benz of Rockville Centre (Service Center)

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Reviews about Mercedes-Benz of Rockville Centre (Service Center)

• Bo Huang
  ★ ★ ★ ☆ ☆
  I took my GL550 for service. Everything was good when I arrived. Jennifer was great in setting up everything that I needed done. Waiting lounge was very comfortable. But service on the other hand was not as good. After paying, when I get into my car to leave to realize they didn't reset my service reminder. And then while I was driving, a smell coming from the engine area. Pulled aside to find out the service tech forgot to put back the antifreeze cap.
• James De Franco
  ★ ★ ★ ☆ ☆
  Very clean showroom complete with a TV lounge area. The service is exceptional as they are very accommodating. They did a great job servicing my vehicle and gave a great loaner car too. The only downside was the car wash which left swirls and fine scratches all over the vehicle. I also requested to have my vehicle detailed but was not impressed as there was leftover wax residue which I had to clean myself. The detail is definitely not a $180 value. Overall great service but request that they do not wash your vehicle afterwards.

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